ORDERING

• Do you offer custom glass options?

  Each door is listed with the glass options offered with the stock unit. We can provide other glass options with a custom quote. Custom glass selection will affect the pricing and lead time. Custom glass options

• Do you offer pre-finish / staining?

  All wooden front doors are priced and delivered as unfinished / not stained pre-hung units. No finish options available for shipped units.

• Do you offer trade and/or builder discounts?

  Our contractor and trade discounts are reserved for our loyal professional contractors and home builders as well as industry relevant professionals such as architects, interior designers and other volume buyers who have an established, on-going relationship with us. For those wishing to be consid...

• I have an existing door and want to replace it with one of your doors. Which size should I buy?

  We will do our best to guide you, but the first question we often ask when working with a customer who wants to replace their door is "do you have a contractor you are working with?". We will be unable to appropriately provide a quote for a replacement door without measurements from a qualified p...

• What if I order the wrong size?

  Ideally, our customers have a qualified installer they are working with that will provide the measurements required to properly install the unit. We are happy to work with your installation professional to determine the sizing required, but final determination is up to the buyer and/or your insta...

• What is your return policy?

  At Grand Entry Doors, we take pride in offering high-quality door units that are configured to your specific needs and preferences. Due to the high degree of configuration involved in our products, we do not accept returns. We understand the importance of making the right choice for your project...