• Are your doors ENERGY STAR® certified?
• Can we paint our door black?
• Can we use a storm door?
• Can you provide details on how the door should be finished and the type of finish that should be used?
• Can you provide the stain colors seen on the doors?
• Do you have recommended installers in my area?
• Do you offer fiberglass doors?

See all articles in GENERAL PRODUCT SUPPORT →

• Can I pay extra to expedite my order?
• Can you ship outside of the the 48 contiguous United States?
• Can you tell me which size I need to order?
• Do you offer coupon codes or discount codes?
• Do you offer custom glass options?
• Do you offer custom sizes?
• Do you offer discounts or coupon codes?

See all articles in ORDERING →

• How can I track my order?
• I checked the status of my order and it hasn't changed since placing the order. It still shows "Awaiting Fulfillment / In Production".
• When will my order ship?

• Are your doors DP or Impact Rated?
• Can you explain the compliance of your glass units with industry standard safety standards?
• Do your doors offer Florida Product Approval Codes?

• How are doors delivered?
• In-stock doors show a shipping lead time of X# of weeks. If in-stock, why can't it ship faster?
• I received a shipment notification and tracking information. When will my door be delivered?